Legal

Privacy Policy

Last updated: August 7, 2026

1. Who We Are

Metro Property Pros ("Company," "we," "us," or "our") is a landscaping, demolition, and construction cleanup business based in Macomb County, Michigan, serving the greater Metro Detroit area. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website metropropertyprosmi.com (the "Site") or contact us through any channel.

2. Information We Collect

Information You Provide Directly

When you fill out a form, request an estimate, call, text, or email us, we may collect:

  • Contact information: name, phone number, email address
  • Property information: address, city, project description
  • Communication preferences: whether you prefer to be contacted by phone, text, or email
  • Project details: type of service needed, project size, timeline, and site conditions

Information Collected Automatically

When you visit our Site, we may automatically collect:

  • Device information: browser type, operating system, device type
  • Usage data: pages visited, time spent on pages, referring URL
  • IP address (used only for general geographic location and security)

3. How We Use Your Information

We use the information we collect solely for the following purposes:

  • To respond to your inquiry and provide requested estimates or information about our services
  • To communicate with you about your project, scheduling, and service updates
  • To improve our website and understand how visitors interact with our Site
  • To comply with legal obligations

4. We Will Never Sell Your Information

Your personal information is never sold, rented, traded, or shared with third parties for marketing purposes. Period. We do not sell your data to lead aggregators, marketing companies, data brokers, or any other third party. Your information is used exclusively to serve you and your project.

5. Third-Party Service Providers

We use a limited number of trusted service providers to operate our business:

  • Formspree — processes form submissions securely. Formspree's privacy policy is available at formspree.io/legal/privacy-policy.
  • Cloudflare — provides website hosting and security.

These providers only process your data as necessary to perform their services for us and are contractually obligated to protect your information.

6. Text Message (SMS) Consent & TCPA Compliance

If you opt in to receive text messages from us, you consent to receive SMS or MMS messages related to your project inquiry, estimates, scheduling, and service updates at the phone number you provide. By providing your phone number and checking the text/SMS consent box, you expressly consent to receive these communications from Metro Property Pros.

  • Message frequency: Message frequency varies based on your project needs. Typically 1–5 messages per inquiry.
  • Message and data rates may apply depending on your mobile carrier and plan.
  • Opt out: You can opt out of text messages at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent.
  • Help: Reply HELP for assistance or contact us at (586) 371-7905.
  • Carriers supported: AT&T, Verizon, T-Mobile, Sprint, and all major US carriers.
  • Your consent to receive texts is not a condition of purchasing any goods or services.
  • Your phone number and text consent will never be shared with or sold to third parties for promotional purposes.

7. Telephone Consumer Protection Act (TCPA)

We comply with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227. We will not contact you via automated calls, prerecorded messages, or text messages without your prior express consent. You may revoke your consent at any time by contacting us directly or replying STOP to any text message.

8. CAN-SPAM Act Compliance

We comply with the CAN-SPAM Act (15 U.S.C. § 7701 et seq.). When we send email communications:

  • We will not use false or misleading subjects or email addresses
  • We will identify the message as an advertisement when applicable
  • We will include our business address
  • We will honor opt-out/unsubscribe requests within 10 business days
  • We will not sell or transfer your email address to third parties

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted form submissions (HTTPS/TLS), secure data storage through our service providers, and limited access to personal data within our organization.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, to provide our services, and to comply with legal obligations. Project inquiry data is typically retained for up to 24 months after your last interaction with us, after which it is securely deleted.

11. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Opt out: Opt out of any future communications at any time
  • Withdraw consent: Withdraw previously given consent for text messages or other communications

To exercise any of these rights, contact us at hello@metropropertyprosmi.com or call (586) 371-7905.

12. Michigan Privacy Considerations

As a Michigan-based business, we comply with applicable Michigan consumer protection laws, including the Michigan Consumer Protection Act (MCL 445.901 et seq.). Michigan residents may contact the Michigan Attorney General's office with privacy complaints at michigan.gov/ag.

13. Children's Privacy

Our Site and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

14. Cookies & Tracking

Our Site does not use advertising cookies, retargeting pixels, or third-party tracking scripts for marketing purposes. We may use essential cookies required for site functionality and basic analytics to understand traffic patterns. No personally identifiable information is collected through cookies.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

Call Text